*{box-sizing:border-box;margin:0;padding:0}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;background:#f0f2f5;color:#333}
a{color:#e94560;text-decoration:none}
a:hover{text-decoration:underline}

.layout{display:flex;min-height:100vh}

.sidebar{width:260px;background:#1a1a2e;color:#e0e0e0;position:fixed;height:100vh;overflow-y:auto;z-index:100}
.sidebar-brand{padding:24px 20px;border-bottom:1px solid #333;display:flex;align-items:center;gap:12px}
.sidebar-brand h1{font-size:18px;color:#fff;font-weight:700}
.sidebar-brand .version{font-size:11px;background:#e94560;color:#fff;padding:2px 8px;border-radius:10px}
.sidebar-nav{padding:12px 0}
.sidebar-nav a{display:flex;align-items:center;gap:10px;padding:12px 20px;color:#aaa;font-size:14px;border-left:3px solid transparent;transition:all .2s}
.sidebar-nav a:hover,.sidebar-nav a.active{background:#16213e;color:#fff;border-left-color:#e94560;text-decoration:none}
.sidebar-nav a .icon{width:20px;text-align:center;font-size:16px}
.sidebar-section{padding:8px 20px 4px;font-size:11px;text-transform:uppercase;color:#666;letter-spacing:1px;margin-top:8px}

.main{margin-left:260px;flex:1;min-height:100vh}

.topbar{background:#fff;padding:16px 32px;border-bottom:1px solid #e0e0e0;display:flex;align-items:center;justify-content:space-between}
.topbar h2{font-size:20px;color:#1a1a2e;font-weight:600}
.topbar .status{display:flex;align-items:center;gap:8px;font-size:13px;color:#666}
.topbar .status .dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.topbar .status .dot.online{background:#27ae60}
.topbar .status .dot.offline{background:#e74c3c}

.content{padding:24px 32px}

.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:20px;margin-bottom:28px}
.card{background:#fff;border-radius:10px;padding:24px;box-shadow:0 1px 3px rgba(0,0,0,.08)}
.card .card-label{font-size:13px;color:#888;margin-bottom:8px;text-transform:uppercase;letter-spacing:.5px}
.card .card-value{font-size:32px;font-weight:700;color:#1a1a2e}
.card .card-sub{font-size:12px;color:#aaa;margin-top:4px}
.card.accent{border-left:4px solid #e94560}
.card.green{border-left:4px solid #27ae60}
.card.blue{border-left:4px solid #3498db}
.card.orange{border-left:4px solid #f39c12}

.panel{background:#fff;border-radius:10px;padding:24px;box-shadow:0 1px 3px rgba(0,0,0,.08);margin-bottom:24px}
.panel h3{font-size:16px;color:#1a1a2e;margin-bottom:16px;padding-bottom:8px;border-bottom:1px solid #eee}

table{width:100%;border-collapse:collapse;font-size:14px}
thead th{text-align:left;padding:12px 16px;background:#f8f9fa;color:#555;font-weight:600;border-bottom:2px solid #eee;white-space:nowrap}
tbody td{padding:12px 16px;border-bottom:1px solid #f0f0f0}
tbody tr:hover{background:#f8f9fa}
tbody tr:nth-child(even){background:#fafbfc}
tbody tr:nth-child(even):hover{background:#f0f2f5}

.badge{display:inline-block;padding:4px 10px;border-radius:12px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}
.badge-conversar{background:#e8f5e9;color:#2e7d32}
.badge-confirmar{background:#fff3e0;color:#e65100}
.badge-derivar{background:#e3f2fd;color:#1565c0}
.badge-finalizado{background:#f3e5f5;color:#7b1fa2}
.badge-pending{background:#fff3e0;color:#e65100}
.badge-completed{background:#e8f5e9;color:#2e7d32}
.badge-cancelled{background:#ffebee;color:#c62828}
.badge-active{background:#e8f5e9;color:#2e7d32}
.badge-resolved{background:#e0e0e0;color:#555}

.filters{display:flex;gap:12px;margin-bottom:20px;flex-wrap:wrap}
.filters a{padding:8px 16px;border-radius:20px;font-size:13px;background:#f0f2f5;color:#555;transition:all .2s}
.filters a:hover,.filters a.active{background:#e94560;color:#fff;text-decoration:none}

.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.detail-row{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid #f0f0f0}
.detail-row .label{color:#888;font-size:13px}
.detail-row .value{font-weight:500;color:#333;font-size:14px}

.json-viewer{background:#1a1a2e;color:#e0e0e0;padding:16px;border-radius:8px;overflow-x:auto;font-family:'Courier New',monospace;font-size:13px;line-height:1.5;max-height:500px;overflow-y:auto}

.collapsible-header{cursor:pointer;display:flex;align-items:center;gap:8px;user-select:none}
.collapsible-header::before{content:'▶';font-size:10px;transition:transform .2s}
.collapsible-header.open::before{transform:rotate(90deg)}
.collapsible-body{display:none}
.collapsible-body.open{display:block}

.form-group{margin-bottom:20px}
.form-group label{display:block;font-size:13px;color:#555;margin-bottom:6px;font-weight:500}
.form-group input,.form-group select,.form-group textarea{width:100%;padding:10px 14px;border:1px solid #ddd;border-radius:6px;font-size:14px;font-family:inherit;transition:border-color .2s}
.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:#e94560}
.form-section{margin-bottom:28px}
.form-section h4{font-size:15px;color:#1a1a2e;margin-bottom:16px;padding-bottom:6px;border-bottom:2px solid #e94560}

.btn{display:inline-block;padding:10px 24px;border-radius:6px;font-size:14px;font-weight:500;cursor:pointer;border:none;transition:all .2s}
.btn-primary{background:#e94560;color:#fff}
.btn-primary:hover{background:#d63851;text-decoration:none}
.btn-secondary{background:#f0f2f5;color:#555}
.btn-secondary:hover{background:#e0e2e5;text-decoration:none}

.empty-state{text-align:center;padding:48px 24px;color:#999}
.empty-state .icon{font-size:48px;margin-bottom:16px}
.empty-state p{font-size:15px}

.docs-content{line-height:1.7}
.docs-content h1{font-size:24px;color:#1a1a2e;margin:24px 0 12px;border-bottom:2px solid #e94560;padding-bottom:6px}
.docs-content h2{font-size:20px;color:#16213e;margin:20px 0 10px}
.docs-content h3{font-size:17px;color:#333;margin:16px 0 8px}
.docs-content p{margin:10px 0}
.docs-content code{background:#f0f0f0;padding:2px 6px;border-radius:3px;font-size:13px}
.docs-content pre{background:#1a1a2e;color:#e0e0e0;padding:16px;border-radius:6px;overflow-x:auto;margin:12px 0}
.docs-content pre code{background:none;color:inherit;padding:0}
.docs-content table{border-collapse:collapse;width:100%;margin:12px 0}
.docs-content th,.docs-content td{border:1px solid #ddd;padding:10px 12px;text-align:left}
.docs-content th{background:#f0f0f0;font-weight:600}
.docs-content ul,.docs-content ol{margin:10px 0 10px 24px}
.docs-content li{margin:4px 0}
.docs-content blockquote{border-left:4px solid #e94560;padding:10px 16px;margin:12px 0;background:#fff5f5;color:#555}
.docs-content a{color:#e94560}

.docs-sidebar{display:flex;gap:24px}
.docs-sidebar .docs-nav{width:240px;flex-shrink:0}
.docs-sidebar .docs-nav a{display:block;padding:8px 12px;color:#555;font-size:14px;border-left:3px solid transparent;margin-bottom:2px;border-radius:0 4px 4px 0}
.docs-sidebar .docs-nav a:hover,.docs-sidebar .docs-nav a.active{background:#fff5f5;color:#e94560;border-left-color:#e94560;text-decoration:none}
.docs-sidebar .docs-body{flex:1;min-width:0}

.alert{padding:16px 20px;border-radius:8px;margin-bottom:20px;font-size:14px}
.alert-success{background:#e8f5e9;color:#2e7d32;border:1px solid #c8e6c9}
.alert-error{background:#ffebee;color:#c62828;border:1px solid #ffcdd2}

.items-table .qty{text-align:center}
.items-table .price{text-align:right}

@media(max-width:768px){
.sidebar{display:none}
.main{margin-left:0}
.content{padding:16px}
.cards{grid-template-columns:1fr}
.detail-grid{grid-template-columns:1fr}
.topbar{padding:12px 16px}
.docs-sidebar{flex-direction:column}
.docs-sidebar .docs-nav{width:100%}
}